We had a great experience with JT Custom Homes and our house is everything we dreamed it would be. My wife and I interviewed many builders in the area, but Thad’s communication style and his portfolio of homes were what we wanted and he made us a priority. He took the time from the Proposal to the Final Closing to listen to our questions and explain all the details, even it was a repeat of earlier discussions. Laura and he are true professionals and cared about our expectations and needs for building our home.
Construction started in August and ended in June, which was right on target for the schedule he gave us. Our favorite parts of the job he did for us was his ability to understand our requests for many aspects of the home, his collaboration and opinions for how to complete the designs, and his integrity throughout the build.
He really understood where we were coming from and stood with us through making decisions that would result in a “dream home” that we are extremely proud of. The house would not have been as beautiful without him or his crews. There were at least a half dozen times where we didn’t know how to explain something, but we had a vision, and Thad made it a reality. Prime example of that was to incorporate Grandpa’s 100-year old barn beams into the great room and kitchen. Thad came up with some fantastic suggestions and did the craftsman work himself. We are amazed at the result.
He also made the project work with our budget. He was willing to work with us on the spaces and rooms to help us meet budget goals. He gave us the information we needed to make decisions so that we ended up where we wanted to. Not all those decisions were easy but he helped us navigate it by providing his opinion of materials, installations, and labor to make sure our decisions fit with our expectations. In many cases he found ways to get work done under estimated costs by looking at new ways to do work.
My personal favorite part of Thad’s work was his integrity. He was completely open about what was going on from Day 1 to the Last Day, he raised issues and concerns early so we wouldn’t be surprised, and he looked out for our interests. He told us where to look for help when he was not comfortable doing the work instead of faking his way through it (wallpaper was not something he’d dealt with, so he pointed us to the right people). He held to his word, and held his team to their word. He put our interests ahead of sub-contractors and even his own. He was honest with us the entire time and that gave us 100% confidence in the direction he had us going.
We won’t hesitate to recommend JT Custom Homes to anyone that wants a great home, to feel like they are a priority, and that they are treated with honesty and integrity. Many thanks to Thad and Laura for all their hard work.
Best Regards,
Kyle Bennett, P.E.